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1.Can I order a swatch of the fabric before I order?

Yes,we can ship you a swatch of the fabric while you need to pay for the shipping cost.

2.Can I order this dress in a different style/length/color?

Yes,we can make the dress according to your expectation.Please explain in details about how to make the dress including color,details,length,etc.If possible,please send us some pictures to refer to.At the same time, please be aware of that we don't accept return and refund for custom made gowns. This link is Our Customized Dress Exhibiton :

3.How can I make sure I'm ordering the right size?

When ordering a dress for your special occasion online, you're right to pay close attention to getting the size right! Since we're an international company, our clothing may run larger or smaller than the standard sizes you're used to. If you choose to order one fit you, in order to have the best possible experience, we strongly recommend that you have your measurements taken by another person according to our measure guide. If you're ordering a custom-sized dress, it's especially important to get your measurements exactly right. Getting professionally measured is the most reliable way to ensure the final product reaches you perfectly tailored. Be sure to check out our measuring guide. If your size fluctuates or you want to modify the dress slightly, we always leave a few inches in the seams so that your local tailor can easily make alterations as needed. If you have any other questions about ordering the right size, don't hesitate to contact us .

4.Can you custom made the size of my dress?

Absolutely –if our standard sizes don't work for you, we can make you a custom-sized dress. When ordering, you'll need to check the box for "Custom Size" to the right of the dress's drop-down size menu and tell us your measurements in inches.Measurements in cm are also fine,but you need to notify us later or write down in the "Special Requirements".Getting professionally measured is best, but if you want to do it yourself be sure to read our measuring guide first.

5.Will I be able to alter my dress if I receive it and it doesn't fit exactly right?

Yes,we always leave a few inches in the seams so that your local tailor can easily make alterations as needed.You can also send it back,we would like to alter it for you.

6.If I want to wear high-heel shoes with the dress, should I add the length of my heel to my hollow to the floor measurement?

Yes, our tailor will cut the dress length exactly according to the hollow to the floor measurement you provide. If you'd like the dress longer to better fit a high heel, just add the length you need on to your hollow to the floor measurement.

7.Will my dress exactly match the color I see on your website?

Although we attempt to represent online colors as accurately as possible, we cannot guarantee that the colors shown on your monitor will 100% match the actual garment. Variations of light and reflections on the original photograph as well as differences in computer monitors and printers may make color tones appear slightly different than the actual fabric.Hope you can understand.

8.Can I cancel the dress if I change my mind?

We accept cancellation for standard size as long as the dress has not been shipped out.While for custom-made dresses,if you want to cancel your order for some reason,please contact us within 24 hours after payment confirmation.If the dress is under processing and you insist cancelling the order,you can get only partial refund.So please order carefully.But if the dress has been shipped out,we can't cancel the order by then.You can contact us again when you receive it,we can further discuss about that.More details please check our Order Cancellation.

9.Will you protect my privacy?

All the information you send over our website is strictly confidential and is protected by our SSL certified web site through the industry's most powerful encryption VeriSign. Any other information given such as email is strictly confidential and will not be used or given to any 3rd party. Please see our Privacy Policy for more information.

10.Do you offer wholesale trade?

Yes.Apart from retailing,our company is also a wonderful wholesale cooperative partner.We have the productive ability to supply large amount of high quality products.Our price is quite competitive.Every month,lots of clients from overseas come to our company for visit and many of them has built long business relationships with us.